Effective Date: 6th August 2026
At ESHANGINI, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Eshangini Private Limited (“ESHANGINI”, “we”, “our”, or “us”) collects, uses, stores, shares, and safeguards your personal information when you visit or make a purchase from www.eshangini.com (“Website”).
By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
1. Company Information
Registered Business Name: Eshangini Private Limited
Brand Name: ESHANGINI
Registered Office Address:
Ganesh Avenue, Near Someshwar Lawns,
Gangapur Road,
Nashik, Maharashtra – 422013,
India.
Customer Support Email:
support@eshangini.com
Customer Support Phone:
+91 75070 11122
Customer Support Hours:
Monday to Saturday, 10:00 AM – 7:00 PM (IST)
Website:
www.eshangini.com
2. Information We Collect
We may collect the following categories of personal information when you interact with our Website.
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
Payment Information
When you make a purchase, payments are processed securely through trusted third-party payment gateways.
ESHANGINI does not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on its servers.
Order Information
We may collect:
- Order history
- Purchased products
- Payment status
- Shipping details
- Delivery information
- Customer service interactions
Technical Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser type
- Device information
- Operating system
- Website usage data
- Date and time of visits
- Pages viewed
- Referral source
3. Cookies & Tracking Technologies
Our Website uses cookies and similar technologies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Keep products in your shopping cart
- Improve Website performance
- Understand visitor behaviour
- Personalize your shopping experience
- Measure advertising effectiveness
You may choose to disable cookies through your browser settings. However, some Website features may not function properly if cookies are disabled.
4. Advertising & Analytics
ESHANGINI may use advertising and analytics tools to understand Website traffic and improve our marketing efforts.
These may include:
- Google Analytics
- Meta (Facebook) Pixel
- Google Ads
- Other advertising or analytics platforms
These tools may collect anonymous browsing behaviour and interaction data.
We do not sell your personal information to advertisers.
5. How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Deliver purchased products
- Provide customer support
- Send order confirmations and shipping updates
- Respond to inquiries
- Improve our Website and services
- Detect fraud and unauthorized activities
- Maintain Website security
- Comply with legal obligations
- Send promotional communications where permitted by law
6. Sharing of Information
We may share your information only when necessary with trusted third parties, including:
- Payment gateway providers
- Shipping and logistics partners
- IT service providers
- Marketing and advertising partners
- Government authorities where required by law
We do not sell, rent, or trade your personal information to third parties.
7. Payment Security
All online payments are processed through secure payment gateways using industry-standard encryption.
ESHANGINI does not collect or retain your complete payment card details.
Customers are advised to ensure that payments are made only through the official Website.
8. Data Security
We implement reasonable technical and organizational security measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, absolute security cannot be guaranteed.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Comply with legal and tax obligations
- Resolve disputes
- Enforce our agreements
When personal information is no longer required, it is securely deleted or anonymized where reasonably practicable.
10. International Users
If you access our Website from outside India, you acknowledge that your information may be transferred to, stored, and processed in India, where our business operations are located.
By using our Website, you consent to such transfer in accordance with this Privacy Policy.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information where legally permissible
- Withdraw consent for marketing communications
- Update your account information
To exercise these rights, please contact us using the details provided below.
12. Marketing Communications
With your consent, we may send promotional emails, offers, newsletters, or updates regarding our products and services.
You may unsubscribe from marketing communications at any time by:
- Clicking the “Unsubscribe” link included in marketing emails, or
- Contacting our Customer Support team.
Please note that even if you opt out of marketing messages, you may continue to receive transactional communications relating to your orders.
13. Children’s Privacy
Our Website is not intended for children under the age of 18 years.
We do not knowingly collect personal information from minors.
If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.
14. Third-Party Links
Our Website may contain links to third-party websites, payment gateways, courier services, or social media platforms.
ESHANGINI is not responsible for the privacy practices or content of such third-party websites.
Users are encouraged to review the privacy policies of those websites before sharing personal information.
15. Changes to this Privacy Policy
ESHANGINI reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this Website.
We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
Eshangini Private Limited
Registered Office:
Ganesh Avenue, Near Someshwar Lawns,
Gangapur Road,
Nashik, Maharashtra – 422013,
India.
Customer Support Email:
support@eshangini.com
Customer Support Phone:
+91 75070 11122
Customer Support Hours:
Monday to Saturday, 10:00 AM – 7:00 PM (IST)
Website:
www.eshangini.com